7i778 Privacy Policy
Your personal information is completely safe with us. Read this policy to learn how we collect, use, and protect your data.
Table of Contents
1. Data Collection
When you register or use the 7i778 platform, we collect certain necessary information from you. The main purpose of collecting this information is to provide you with a safe, fair, and personalized service. The types of information we collect are detailed below.
1.1 Information You Provide Directly
When you create an account at 7i778, make a deposit, or contact support, the following information is collected:
- Full name and date of birth (for age verification)
- Valid email address
- Mobile number (for verification)
- Preferred language and currency settings
- Payment information — such as bKash, Nagad, Rocket, or bank account numbers (used only for processing transactions)
- Copy of a government-issued ID for identity verification (part of the KYC process)
1.2 Automatically Collected Information
When you browse our site, some information is collected automatically:
- IP address and device information
- Browser type and operating system
- Login time and session data
- Gaming activity logs and betting history
- Preference-related data collected via cookies and similar technologies
2. Purpose of Data Use
7i778 uses the information we collect only for the following legitimate purposes. We never misuse your information or use it for any unrelated purpose.
- Account Management: Creating, verifying, and keeping your account secure.
- Transaction Processing: Completing deposits and withdrawals safely.
- Customer Support: Resolving your issues via live chat or email.
- Fraud Prevention: Monitoring suspicious activity to ensure account security.
- Responsible Gaming: Monitoring your gaming habits to take protective measures.
- Legal Compliance: Adhering to applicable laws and regulations.
- Service Improvement: Improving the platform to enhance your experience.
- Relevant Promotions: Informing you about bonuses and offers, subject to your consent.
3. Data Storage and Security
The security of your information is our highest priority. 7i778 uses industry-standard security measures to keep all your personal data protected.
3.1 Technical Security
We apply the following technical measures:
- 256-bit SSL encryption — protection for all your data transfers.
- Encrypted data storage on secure server infrastructure.
- Two-Factor Authentication support.
- Regular security audits and vulnerability testing.
- Access control — only authorized staff can access your data.
3.2 Administrative Security
Alongside technical measures, we follow strict security policies at the administrative level as well. Our staff receive regular privacy training and are bound by confidentiality agreements. In the event of any data breach, we act promptly and notify affected users when necessary.
4. Sharing Data with Third Parties
7i778 never sells your personal information or transfers it to third parties for advertising purposes. However, certain information may be shared in the limited circumstances below:
- Payment Processors: Payment service providers including bKash, Nagad, Rocket, and banks — only to complete transactions.
- Technology Partners: Technology service providers for platform operations — under strict confidentiality agreements.
- Legal Authorities: Relevant government or regulatory bodies in cases of legal orders or investigations.
- Fraud Prevention Services: Specialized organizations to ensure account security.
Even in the above cases, we share only the minimum necessary information, and all partner organizations are required to comply with our privacy standards.
5. Cookies and Tracking Technology
Our website uses cookies that improve your browsing experience. Cookies are small data files stored on your device.
5.1 Types of Cookies
- Essential Cookies: Required for the core functionality of the site — login sessions and security.
- Functional Cookies: For remembering your preferences and language settings.
- Analytics Cookies: For monitoring and improving site performance.
5.2 Cookie Control
You can reject or delete cookies at any time through your browser settings. However, disabling essential cookies may limit some site functionality and may cause login issues.
6. Privacy of Minors
7i778 is a 21+ platform. This service is operated for those aged 21 and above only. We do not knowingly collect or process personal information from minors.
We verify age at the time of registration. If we become aware that a minor has registered on our platform, their account will be suspended immediately and any collected information will be deleted as soon as possible.
If you believe a minor is using our service, please notify our support team immediately.
7. Your Rights
As a user of 7i778, you have the following rights over your own information. We fully respect these rights and respond to any request within a reasonable time.
Right of Access
You may request a copy of the information we have collected about you at any time.
Right to Rectification
If your information contains errors, you may request that they be corrected.
Right to Erasure
In certain circumstances, you may request that your information be deleted.
Right to Restrict Processing
You may request that processing of your information be limited for specific purposes.
Right to Object
You may object to marketing communications at any time.
Right to Data Portability
You may request that your information be provided in a structured format.
To exercise these rights, email [email protected] or contact us via live chat.
8. Data Retention Period
We retain your information only for as long as it is necessary. Retention periods may differ depending on the type of information:
- Account Information: For as long as the account is active and for as long as required to meet legal obligations after it is closed.
- Financial Transaction Data: For the period required by legal and accounting requirements.
- Communication Records: For a defined period to ensure support quality.
- Marketing Preferences: Until you withdraw your consent.
Once the retention period ends, information is securely and permanently deleted or irreversibly anonymized.
9. Policy Changes
7i778 may modify or update this privacy policy from time to time. For significant changes, we will notify you in the following ways:
- Displaying a notice on the platform.
- Sending a notification to your registered email.
- Updating the "Last Updated" date at the top of the policy.
Continued use of the platform after any changes means you have agreed to the updated policy. We recommend you review this page regularly.
Contact Us
For any questions, requests, or complaints regarding the privacy policy, please contact us. Our dedicated support team provides assistance in Bengali 24/7.
Privacy email:
[email protected]Support is also available 24 hours a day via live chat.